Snipe Labs Private Limited ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, and share information when you use our products, Antimattr and Dia (collectively, the "Services").
Information We Collect
We collect several types of information from and about users of our Services, including:
Personal information such as name, email address, and contact details when you register for our Services.
Information about your interactions with our Services, including usage data, preferences, and settings.
Information about your device and internet connection, including IP address, operating system, and browser type.
Voice data when you interact with Dia's voice features, which is processed to provide the Services.
Calendar, email, and contact information when you connect these services to enhance Dia's functionality.
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our Services.
Process and complete transactions, and send related information including confirmations and invoices.
Send administrative messages, updates, security alerts, and support messages.
Respond to your comments, questions, and requests, and provide customer service.
Personalize your experience and deliver content and product features relevant to your interests.
Monitor and analyze trends, usage, and activities in connection with our Services.
Detect, investigate, and prevent fraudulent transactions and other illegal activities.
Protect the rights and property of Snipe Labs Private Limited and others.
Sharing of Information
We may share your information in the following circumstances:
With service providers who perform services on our behalf.
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce our Terms and Conditions or other agreements.
If we believe disclosure is necessary to protect the rights, property, or safety of Snipe Labs Private Limited, our customers, or others.
In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Google API Services and Your Data
Our application uses Google API Services to enhance functionality. We want to be transparent about how we handle your Google user data:
Google APIs Used: Our application uses Google Calendar API, Gmail API, and People API to provide features like calendar management, email communication, and contact management.
Limited Use: Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Scope of Access: We request access only to the data necessary to implement the features you use. For example, calendar access for scheduling, email access for communication features, and contacts access for contact management.
Data Storage: Google user data is primarily processed in real-time. When storage is necessary, we implement appropriate security measures and store only what's needed for the functionality you use.
Data Retention: We retain Google user data only as long as necessary to provide the services you've requested. If you revoke access or delete your account, we will delete your Google data within 30 days.
Revoking Access: You can revoke our application's access to your Google data at any time through your Google Account settings.
Google User Data and AI/ML Models
We want to be transparent about how we handle Google user data in relation to artificial intelligence and machine learning:
No Use for AI/ML Training: We do not use any Google user data (including but not limited to Calendar, Gmail, or Contacts data) for developing, improving, or training generalized/non-personalized AI and/or ML models.
Google Workspace APIs: We explicitly affirm that Google Workspace APIs are not used to develop, improve, or train generalized/non-personalized AI and/or ML models.
Third-Party AI Tools: When you use our Services, we may transfer specific Google user data to third-party AI tools solely for the purpose of providing personalized features to you. This data is only used to process your specific requests and is not used for training generalized/non-personalized AI/ML models. Any such transfers are conducted in accordance with our data security practices and applicable privacy laws.
Personalization Only: Any AI features in our Services that interact with your Google user data are strictly for personalization purposes to enhance your individual experience, and not for developing generalized AI capabilities.
Transfer Restrictions: We will not transfer or sell Google user data to third parties except for the limited purposes described in this policy and as necessary to provide the services you've requested.
Compliance with Laws and Regulations
We are committed to complying with all applicable laws and regulations regarding data privacy and protection, including but not limited to:
General Data Protection Regulation (GDPR): For users in the European Economic Area, we process personal data in accordance with GDPR requirements.
California Consumer Privacy Act (CCPA): For California residents, we respect your rights under the CCPA.
Children's Online Privacy Protection Act (COPPA): Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You can access, update, or delete your account information by logging into your account settings. You may also contact us directly to request access to, correction of, or deletion of personal information.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the change becoming effective.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at: